Frequently Asked Questions

SafeLaw is an AI legal information service for the legislation of the Republic of Uzbekistan. You describe your situation in plain words, and the service finds the applicable rules and answers with references to specific articles. It also prepares document templates and reviews files you upload. SafeLaw is a reference information service, not a law firm.

No. SafeLaw does not provide legal advice and does not represent you. Its answers are reference information: they help you understand the matter faster and prepare for a conversation with a specialist. For important or disputed matters, the final decision should be checked by a qualified lawyer.

SafeLaw answers only on the legislation of Uzbekistan and relies on a database of acts that is updated from lex.uz every business day. Every answer links to a specific article that you can open and check. General-purpose AI tools are trained on data from past years, do not know the latest versions of acts and often cite articles that do not exist.

Lawyers and law firms — to find the right provision quickly and draft documents. Accountants — taxes, reporting, deadlines and penalties. HR specialists — employment contracts, leave, dismissals. Managers and companies without a lawyer — checking contracts and risks. Individuals — to understand which law applies to their situation.

To get the routine done faster: find a code article with a link to lex.uz, prepare a draft claim letter or statement of claim, review a contract for risky terms. The lawyer builds the final legal position; SafeLaw saves the time spent searching.

The service works with the legislation of the Republic of Uzbekistan. Answers are built on the texts of Uzbekistan codes, laws and subordinate acts, and each answer names the specific articles. Questions about the law of other countries are outside its scope.

The source is the official legislation portal lex.uz. The database is synchronised every business day, so new versions of acts appear in the service shortly after publication. The links in an answer lead to specific articles, so you can verify them against the original source.

More than 7,900 acts of Uzbekistan legislation: codes, laws, decrees and resolutions of the President, resolutions of the Cabinet of Ministers, ministerial orders, and clarifications of the Plenum of the Supreme Court. The texts come from the official portal lex.uz and are updated every business day. Figures as of 30 October 2026.

General questions — info@safelaw.ai, technical support — support@safelaw.ai, payments, invoices and refunds — billing@safelaw.ai, personal data and account deletion — privacy@safelaw.ai, team and company plans — sales@safelaw.ai. Phone: +998 90 590 59 00. On Telegram there is the support bot @safelaw_support_bot.

Describe the situation in the chat: who is claiming from whom, under which contract, and what you want to achieve. The service asks the missing clarifying questions and prepares the text of the claim with references to the applicable rules. You can edit the result and download it. Before sending, check the details of the parties, the amounts and the deadlines.

The service produces templates for a claim letter, an application, a contract, a motion and a power of attorney. The document is drafted for your situation from your description in the chat, not issued as an empty form. A template is a starting point: check it before filing, and for important matters show it to a lawyer.

Yes. Upload the contract file and the service goes through it clause by clause, points out disputable and risky terms and names the rules of Uzbekistan law that apply to them. The review is reference information and does not replace a legal opinion. Conclusions on key terms are worth double-checking.

Yes. SafeLaw recognises text in photos and scans, so you can simply photograph a document with your phone. The quality of the review depends on how readable the image is: capture the whole page, in even light and without blur. If the text on the photo is unreadable, upload an electronic file instead.

Yes, you can dictate your question instead of typing it, which is convenient for long descriptions. The recognised text stays in the input field, so you can correct it before sending.

Yes. The Telegram version of the service is @safelawaibot: you can ask a question and get an answer without opening the website. There is also a separate support bot, @safelaw_support_bot, for account, payment and refund matters.

There is an app for Windows 10 and 11, available at safelaw.ai/download. On a phone, the safelaw.ai website works in any browser, and there is a Telegram version, @safelawaibot. Mobile apps for Android and iOS are in preparation. One account works across all devices.

Yes. Under every answer there are "Word" and "PDF" buttons, and tables are preserved. You can also copy an answer: when pasted into Word or Google Docs, the formatting is kept.

Yes. Mark your areas of law — for example employment, tax or contract law — and once a week you will receive an email with only those changes on lex.uz that relate to them.

On the Business and Business Pro plans, yes: SafeLaw remembers the context of earlier chats, so you do not have to describe your company again each time. On the other plans every chat starts from scratch.

Yes. The API returns an answer on the legislation of Uzbekistan together with machine-readable references to the rules. Documentation is at safelaw.ai/developers.

Yes. You can ask in Uzbek and get the answer in Uzbek. The service searches both Uzbek-language and Russian-language texts of the acts, so the language of your question does not narrow the search. The site interface also switches to Uzbek.

The interface is available in Russian, Uzbek and English. You can switch the language from the site menu at any time. Whichever language you choose, the answers concern the legislation of the Republic of Uzbekistan.

Yes. An answer names the rules it is based on: the title of the act and the article number, with a link to the text. This is deliberate, so that you can verify the answer against the original source. If a statement has no reference to a rule, treat it with more caution.

Yes, it can. The AI may apply a rule inaccurately, miss an exception, or cite the wrong version of an act. That is exactly why answers carry references to articles — it is worth opening and reading them. Always verify important decisions, amounts and deadlines with a lawyer.

An answer from the service is reference information, not a procedural document and not an expert opinion. You can use a prepared text as a starting point, but its content, party details and deadlines must be checked, and for court cases a lawyer should be involved. You remain responsible for whatever you file.

Plan volume is given in questions: 1 question is about 50K tokens on average; long questions and documents use more. Day — UZS 12,000 for 24 hours, about 20 questions (1 million tokens), one-time purchase. Start — UZS 50,000 per month, about 30 questions (1.5 million tokens). Pro — UZS 200,000 per month, about 150 questions (7.5 million tokens). For companies, plans with our top-tier SafeLaw Prime model: Business — UZS 350,000 per month, about 300 questions for the owner and 240 per additional seat (15 and 12 million tokens); Business Pro — UZS 500,000 per month, about 600 questions for the owner and 420 per additional seat (30 and 21 million tokens). All prices are in UZS; not subject to VAT.

Yes. The Free plan gives about 5 questions (250K tokens) — once per account, not every month. That is enough to try the service on your own task. After that a paid plan is required.

A token is the unit used to measure the volume of text the service processed: your question together with any attached documents, and the answer itself. The longer the document and the more detailed the answer, the higher the consumption. Your remaining balance is shown in your account.

The whole volume is credited at once for the paid period: if you pay for 3, 6 or 12 months, you receive the volume for all months at the moment of payment and use it at your own pace. Any unused balance expires at the end of the paid period and does not carry over.

No VAT is added to the prices: the services are not subject to VAT due to the IT Park resident status of SELLAI LLC.

Yes. Paying for 3 months gives a 10% discount, 6 months — 14%, 12 months — 18%. No discount applies to a single month. The discount is calculated from the price of the chosen plan.

By Uzcard or Humo bank card, or through Click or Payme. Companies can also pay by invoice from their bank account. Settlements are made in UZS; card details are entered on the payment provider side and are not stored on SafeLaw servers.

No. Subscriptions do not renew automatically, and your card is not charged again. Access remains available until the end of the paid period; the end date is shown in your account, and companies also get an email reminder 7 days and 1 day before. To continue, pay for a new period by card, via Click or Payme (companies can also pay by invoice). If you do not pay, your account moves to the Free plan.

You do not need to cancel anything separately: the subscription does not renew automatically, so it is enough not to pay for the next period. Your access and allocated tokens remain until the end of the paid period. Cancellation is not in itself a refund request.

Yes, within the refund window counted from the payment date: 1 month — 7 days, 3 months — 14, 6 months — 21, 12 months — 30, Day plan — within 24 hours. If no more than 20% of the monthly token volume has been used, you get the amount paid back less the elapsed days, each charged at the Day plan price. If more than 20% has been used: a 1-month plan is not refundable; for 3, 6 or 12 months, the cost of one month at the plan's monthly price, without the prepayment discount, is withheld and the rest is refunded. Refunds are made by the same method you paid with. Details and examples are in the Refund Policy at safelaw.ai/refund.

Refunds are processed only on the basis of an email: send it to billing@safelaw.ai from the email address of your account (for an organisation, from its owner or administrator), with the subject "Refund". State the account email or the organisation name, and the date, amount and payment method. The date of the request is the date the email is received, and the refund window and elapsed days are counted to that date. Cancelling a subscription in your account is not a refund request. The review takes up to 5 business days from receipt of a complete request. The refund is made by the same method used for payment, in UZS.

No. Your questions, chat history and uploaded documents are not used to train artificial intelligence models — neither ours nor third-party. They are processed in order to produce an answer and to keep the history in your account. Details are in the Privacy Policy.

No. Full card details are entered on the payment provider side and are not stored on SafeLaw servers. All that remains on our side is the outcome of the transaction: whether it succeeded, the amount and the date.

Yes. Write to privacy@safelaw.ai from the email address of your account and we will delete it together with the associated data. Some records, for example about completed payments, may be kept longer where the law requires it. The procedure and the timelines are described in the Privacy Policy.

Yes: Business — UZS 350,000 per month, and Business Pro — UZS 500,000 per month. Both are answered by our top-tier SafeLaw Prime model, our most accurate mode for complex questions and documents, and include AI memory across chats, a team with roles and an activity log. You can add seats for employees (UZS 250,000 per month per seat on Business and UZS 350,000 on Business Pro), and consumption is visible across the organisation. Not subject to VAT.

On Business the owner has about 300 questions per month (15 million tokens) and each additional seat about 240 (12 million). On Business Pro the owner has about 600 questions (30 million) and an additional seat about 420 (21 million). To add seats, write to sales@safelaw.ai or call +998 90 590 59 00.

An accountant, HR specialist or manager asks a question in their own words and gets an answer with references to articles. A contract can be uploaded for a review of risky terms, and a claim letter or business letter can be downloaded as a ready draft. For complex and disputed matters, the decision is worth checking with a lawyer.

Sign up at safelaw.ai, create an organisation, enter its name and tax ID (TIN), choose Business or Business Pro, pay and invite employees by email. The first user becomes the owner of the organisation. Setup takes about 10 minutes.

There are three roles: the owner manages the plan and payment, the administrator invites employees and allocates limits, and an employee works within their own limit. The owner sees an activity log: who invited employees, changed roles and paid for the plan.

Yes. The company receives an invoice to pay from its bank account; the public offer serves as the contract, and paying the invoice constitutes its acceptance.

Yes. We connect your team for 7 days free of charge and stay in touch. Write to sales@safelaw.ai or on Telegram to @safelaw_support_bot.

Priority support is provided only on the Business Pro plan: a reply within 2 hours during business hours. The Free, Day, Start, Pro and Business plans have no priority support — requests are handled in the normal order through support@safelaw.ai and the @safelaw_support_bot bot.